Shipping Policy

Shipping policy

All non pre-order products are made-to-order after receiving your order confirmation email. It will then be processed within 1 to 2 business days (excluding weekends and holidays). You will receive another notification when your order has shipped. 

Domestic Shipping Rates

Shipping Rates: Shipping charges for your order will be calculated and displayed at checkout. 

FREE Shipping (US Only): We offer free shipping for orders over $50.

Local Pickup

You can skip the shipping fees with free local pickup at 1416 San Mateo Avenue, South San Francisco CA. After placing your order and selecting "Pick Up" at checkout. 

Our pickup hours vary throughout the week. Please look for Milo and have your order confirmation email with you when you arrive.